FAQs – Forge & Thrive
FAQs – Forge & Thrive
General Questions
What is Forge & Thrive?
Forge & Thrive is an online store specializing in high-quality survival gear, outdoor equipment, and emergency preparedness supplies. Our mission is to help you stay ready for any situation with reliable, durable products.
Who are your products for?
Our products are perfect for outdoor enthusiasts, survivalists, preppers, and anyone who wants to be prepared for emergencies or adventures.
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Orders & Shipping
How can I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. We accept multiple payment methods for your convenience.
Where do you ship?
We currently ship to [list of countries/regions]. If your location isn’t available at checkout, please contact us for assistance.
How long does shipping take?
Delivery times vary based on location and shipping method. Standard shipping takes approximately [7–14] business days. You will receive a tracking number once your order is shipped.
How much does shipping cost?
As of January 25th, all orders include free shipping—no extra costs or hidden fees. The price you see is the final price you pay.
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Payments & Returns
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
Can I return or exchange an item?
Yes! We offer a 30-day return policy. Items must be unused and in their original packaging. For returns or exchanges, please contact our support team.
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Product & Support
Are your products tested for quality?
Absolutely! We carefully select and test all our survival gear to ensure durability and reliability in real-world conditions.
How can I contact customer support?
You can reach us via email at [support email], through our contact form, or via live chat on our website.
Do you offer warranties?
Yes, many of our products come with a warranty. Check individual product pages for specific warranty details.
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💬 If you have any other questions, feel free to ask below! We’d be happy to assist you.